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Privacy Policy

Effective Date: September 24th, 2024

 

Nova Digital Agency, operated by Nova Digital Agency by Spraggon Amato (referred to as "Nova Digital Agency," "we," "us," or "our"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (the "Site") or use our services.

 

1. Legal Entity Information

 

Nova Digital Agency operates under Nova Digital Agency by Spraggon Amato, a sole propietorship registered in Switzerland.

 

2. Data We Collect

 

We collect the following types of personal data:

  • Personal Identification Data: Name, email address, phone number, business name, and any other identifying information you provide.

  • Technical Data: IP address, browser type, operating system, device identifiers, and usage data such as pages visited and time spent on our website.

  • Communications Data: Information contained in any correspondence with us via email, phone, or other communication channels.

  • Marketing Data: Preferences regarding marketing communications, feedback, and survey responses.

 

3. How We Collect Your Data

 

We collect personal data in the following ways:

  • Directly from You: When you submit forms on our website, contact us via email or phone, or engage with us for services.

  • Automatically: As you navigate through the Site, certain data may be automatically collected, including technical information and usage data.

  • Third-Party Sources: We may also receive your personal data from third-party sources, such as lead generation platforms, business partners, and publicly available databases.

 

4. Use of Your Data

 

Nova Digital Agency may use your personal data for the following purposes:

  • Service Delivery: To provide and manage the digital marketing services you have requested.

  • Communication: To respond to inquiries, provide customer support, and send service-related updates.

  • Marketing: To send you newsletters, promotional materials, and other information about our services (only if you have opted-in to receive such communications).

  • Site Analytics: To analyze and improve the functionality and performance of the Site, and to monitor how users interact with it.

  • Compliance and Legal Obligations: To comply with legal requirements, court orders, and to prevent fraud and other unlawful activities.

 

5. Legal Basis for Processing Your Data

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We process personal data based on one or more of the following legal grounds:

  • Contractual Necessity: To fulfill our contractual obligations to you or to take steps before entering into a contract.

  • Legitimate Interests: To pursue our legitimate business interests in improving our services and maintaining our customer relationships.

  • Consent: Where you have provided explicit consent for the processing of your personal data (e.g., for marketing communications).

  • Legal Obligation: To comply with legal obligations under Swiss law or other applicable regulations.

 

6. Disclosure of Your Data

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We may disclose your personal data to:

  • Service Providers: Third-party vendors, consultants, and contractors that provide services on our behalf, such as hosting services, email communication platforms, or analytics providers.

  • Legal Authorities: When required by law, such as in response to a court order or to comply with legal obligations.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

  • Consent: If you provide us with your consent to share your data with specific third parties.

We do not sell, rent, or lease your personal data to third parties.

 

7. International Data Transfers

 

Your personal data may be transferred and processed in countries outside of Switzerland or the European Economic Area (EEA). Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data, including reliance on standard contractual clauses or other lawful mechanisms recognized under Swiss and EU law.

 

8. Data Retention

 

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

 

9. Your Data Protection Rights

 

You have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.

  • Rectification: The right to request corrections to inaccurate or incomplete data.

  • Erasure: The right to request the deletion of your data, where applicable.

  • Restriction: The right to request the restriction of processing under certain circumstances.

  • Data Portability: The right to request a copy of your data in a machine-readable format to transfer to another data controller.

  • Objection: The right to object to the processing of your personal data where we rely on legitimate interests or for direct marketing purposes.

  • Withdraw Consent: Where we process your data based on consent, you may withdraw your consent at any time.

 

To exercise any of these rights, please contact us using the details provided below.

 

10. Security of Your Data

 

We take reasonable precautions to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and access controls.

 

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

 

11. Cookies

 

Our Site uses cookies to improve user experience and analyze site traffic. Cookies are small files placed on your device that allow the Site to recognize your browser and capture certain information. You can modify your browser settings to refuse cookies or to notify you when cookies are being sent.

 

12. Changes to This Privacy Policy

 

Nova Digital Agency reserves the right to update this Privacy Policy at any time. We will notify you of any material changes by updating the "Effective Date" at the top of this page. We encourage you to review this Policy periodically for any updates.

 

13. Contact Information

 

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

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